शिपिंग नीति

Shipping

• Processing Time: We strive to process all orders within 7 business days of purchase. You'll receive a notification once your order is shipped.
• Shipping Fee: A flat shipping fee of ₹100 applies to all orders within India. This fee will be displayed at checkout.
• Quality & Accuracy: Before shipping, we conduct a video confirmation of your product to ensure it matches your order and is in perfect condition. We'll share this video with you for peace of mind.
• Tracking: Once your order ships, you'll receive tracking information via WhatsApp to follow its journey to your doorstep.

Returns & Exchanges

• Return Window: We accept returns within 1 day of receiving your order.
• Eligibility: Returned items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
• Exchanges: We unfortunately do not offer direct exchanges. If you'd like a different item, please place a new order and return the original item for a refund.
• Return Process: To initiate a return, please contact our customer service team at +918896274274 within the return window.

Refunds

• Processing: Once we receive and inspect your returned item, we'll send you an email notification regarding your refund approval or rejection.
• Approval: Approved refunds will be processed, and the credited amount will be automatically applied to your original payment method within a reasonable timeframe.

Contact Us

We're happy to answer any questions you may have!

• Phone: +918896274274 (available during business hours)
• WhatsApp: +918896274274
• Email: contact@aquariumproductsindia.in
• Address: Aquarium Products India, 70/B, Kamgar Nagar CHS, D.N. Road, Kurla East, Mumbai, MH 400024